Yes, you may return it for an exchange. The charge is $6.95 PER ITEM in the U.S.A. ($14.95 for the rest of the World) for return shipping and handling. If the item has stones of any kind the fee is $19.95 in the U.S.A. and $29.95 for the rest of the World.
Please check http://SkullJewelry.com to make sure the ring you want comes in the size you need. Closeout items cannot be exchanged or returned. T-shirts, leather goods and other clothing type items cannot be returned or exchanged due to hygiene issues.
Our address is:
10939 North Alpine Ste.125
Highland, Utah 84003
Please include cash only as we do not accept checks or send payment though PayPal to firstname.lastname@example.org
If you would prefer to keep the item and order another size we would like to offer you a 20% discount on the new sized item. Use code "20return" at checkout.
In addition we have had to modify our return policy due to abuse from a few individuals.
We now have the option of charging a 25% restocking fee per item for exchanges or refunds. We have had to put this policy in place due to competitors buying our designs only to knock-off our designs and then return all items for a refund. Also, we have some customers who have abused the return policy by returning multiple items. For example, they buy a ring in size 10 only to return it for a size 11 and then return the size 11 for the size 10. We work on a razor thin profit margin. Combined with our FREE shipping in the U.S.A. you can clearly see we can lose money rather quickly and it would not take long for us to begin losing money at the rate where it could put us out of business.
We charge the $6.95 per item return/exchange fee plus now the 25% restocking fee as those fees go towards things like; paying an employee to open the package, return postage, envelopes, packages, letters, ink for the printers, power to keep the lights on and to run the computers and printers, internet etc. etc. Our employees do not work for free and we do not get free packing material, free internet, free rent, etc. etc.
I am sure 99.9% of the people reading this will understand.
At the end of the day all we want to do is provide you the highest quality merchandise at the best prices possible.
Thank you again for your business!